What changed
Every change to what SuperDue does, in plain English, newest first. Rule changes cite the ATO page they come from. If something here affects a promise in the Terms, the Terms say so too.
Last updated 8 October 2026. Source of every rule change is the ATO page cited beside it.
- Did it land? A free page for checking super that has already been sent: drop in the super payment or contribution-status exports from your payroll software or clearing house, for as many clients as you like, and get one list of what was returned or rejected, what has not been sent to the fund yet, and what was sent, each against that payday's due date: did it land?. Your files are read in your browser and never uploaded.
- Due dates around public holidays. Every 2026–27 payday that a public holiday moves — or that sits next to a day people expect to count and which does not, such as Melbourne Cup Day — now has its own page, worked out day by day: due dates around public holidays. Every date on those pages is checked against the same database the dashboard uses before the site is published.
- Shareable checker results. The deadline checker can now be opened with a payday already filled in, and a result has a Copy link to this result button, so you can send a colleague the exact calculation. The link carries what you typed, never a date — whoever opens it gets the date worked out fresh.
- Link to the checker. A plain text link and a badge you can paste into a blog or newsletter, at the foot of the deadline checker.
- SuperDue is a deadline and operations calendar, and only that. The late-payment charge estimate has been removed for good — from the board, Settings, the free checker and the guides — together with the registration check that went with it. Deadlines, send-by dates, alerts, reminders, the calendar and exports are unchanged.
- The clearing-house lead time is yours. A field on the free checker, zero to ten business days; the send-by date, the alert points and any reminder follow your number.
- Every result shows its working — the rule, the ATO page, the lead time you set, and every public holiday skipped, named, with the states observing it. Downloadable.
- Plainer Terms, claiming less. Liability is three labelled promises with a $1,000 floor, so the limit is not zero on the free plan. Suspension only for five named reasons, with notice and a chance to put it right, and never a cut-off from your own records.
- You do not apply for an exceptional-circumstances extension. The ATO determines one for a class of employers — natural disasters, widespread IT and communications outages. QC105846: *"You do not need to apply"*, *"Employers can self-assess whether or not they are covered"*, *"Exceptional circumstance determinations cannot be issued for individual employer circumstances."* Where one covers you the deadline is the later of 20 business days after the payday and 20 after the determination. SuperDue does not model it.
- The 20-business-day window is not only for new employees. It covers the first contribution to a new fund for an existing employee too, once you have stopped contributing to the old one — QC105846 states both in one sentence, and the fund-change half is the one practices miss.
- The activity log separates "sent" from "arrived": *accepted by the email provider*, then *delivered*, *bounced* or *reported as spam* added underneath. The first entry stays put.
- "Payday" is the day the money leaves the account. LCR 2026/3 paragraphs 18–19 and Example 1: an award payday of Friday, paid out on Thursday, has a Thursday QE day. Schedule a direct credit a day ahead, as most practices do, and the deadline is a business day earlier than the payslip date suggests. The deadlines guide sets out the ruling.
- A final pay with no next payday is not out of cycle. Under LI 2026/20 s 5(3) and LCR 2026/2 paragraph 56 a payment is out of cycle only where a later regular payment follows, so a termination pay takes the ordinary 7 business days from the payment itself.
- An activity log you cannot edit — and neither can we. Every client and pay-run change and every alert, written by the database itself. Filter, export, or press History on a client row.
- Terms tightened in your favour: liability expressly subject to your Australian Consumer Law rights, a non-exclusive courts clause, and 30 days after closing an account to export your data.
- Client limits: Free 3 active clients, Solo 10, Practice 30, Firm 75, enforced in the database. Nothing you already have is touched — only a *new* client needs the next tier — and for 15 minutes after choosing a plan the next tier's room is allowed, so a settling payment never blocks you mid-payroll.
- Manage plan from Settings: change tier (prorated), update the card, get invoices, or cancel.
- Every page address has one spelling.
/terms is the real one and /terms.html redirects to it; every old link still works.
- Keyboard and screen-reader fixes: skip-to-content, real forms so Enter submits, visible labels, proper table headings, and respect for your "reduce motion" setting.
- A sixth guide: Why most Payday Super calculators get the date wrong — with two paydays you can type into any tool to see whether it counts every state's holidays or only yours.
- Bunching applied automatically. A regular pay run falling inside an earlier 20-business-day run's window for the same client takes that later deadline (QC105846, example 6).
- The receipt rule spelled out: the deadline is when the fund has received the money with the member information it needs to allocate it, not the day you press pay.
- Bulk import from a spreadsheet or CSV, every row and its deadline shown before saving. Export of every pay run as CSV, plus a printable per-client deadline sheet — on every plan.
- No third-party requests. Typefaces and the database client library are served from superdue.com.au, and no other script origin is allowed.
- Free plan: three active clients, free for as long as we operate the service — no card, no time limit. The fourth needs a paid tier; nothing entered is ever blocked or deleted.
- "Email me before this one is due" on the free checker: one deadline, emails 5, 3 and 1 business days before the send-by date, double opt-in, one-click stop.
- Public 2026–27 deadline calendar by pay cycle, with six subscribable feeds, cross-checked against the live engine.
- Substitutable holidays are not counted. Melbourne Cup Day and the WA King's Birthday can be replaced locally, so under the "whole of a state" test in SGAA s 6(1) they do not move a deadline. A WA payday of Friday 25 September 2026 is due at the fund on Wednesday 7 October, not the 8th.
- Alerts by email, Telegram, or a Slack / Teams / Discord webhook — on every plan. Email is on from signup. Every alert email carries a one-click unsubscribe.
- Send-by dates on the board and in alerts: the fund-receipt deadline walked back by each client's clearing-house lead time (0–10 business days, default 3, per client).
- Deadlines count every state-wide public holiday in Australia, whichever state the client pays from (QC105846). A Northern Territory holiday moves a Perth deadline. Part-of-state days — regional show days, the NSW bank holiday — do not count.
- Support is answered by a person. Anything touching a deadline, an amount or the ATO is answered by a person, never automatically.
- Billing by card through Stripe; SuperDue never sees the card. A security and data page names every processor.
- Terms of Service and Privacy Policy published; the free deadline checker moved into the page header.